Kenya Power

+07 / 0732170170 is the Contact Phone Number of Kenya Power. (See More Contact Numbers Below).We have briefly described Kenya Power with all contact information. Get more customer service numbers of Kenya Power. Post issue for any problem with Kenya Power. if you find Kenya Power customer service number wrong, then please tell us in comments of Kenya Power.

Kenya Power is known as Kenya Power and Lighting Company Limited which was founded in the year of 1983. It provides several services in retails electrical energy in whole Kenya. The company has its partnership with the Postal Corporation of Kenya and it was coming with the merger on June 30, 2008. it is committed to provide high quality customer services by distributing electricity at an affordable cost.

Media Contacts Of Kenya Power

The members of media who want to get information regarding Kenya Power, can contact to the representatives through the given contacts:

Corporate Communications
Stima Plaza, 6th Floor
Telephone: 020-3201600
Telephone: 020-3201622

Contact person
Kevin Sang
Email: ksang(at)
Telephone: 020-3201639

Mailing Address Of Kenya Power

Use the given address to communicate with the officials for any kind of help:
Kolobot Road, Parklands,
Post Box 30099, Nairobi, Kenya

Contact Details Of Kenya Power

To know more about the services of Kenya Power, customers can use the given contacts in order to communicate with the customer care executives:
Telephone: 0703 070 707 (National Contact Center)
Telephone: 0732 170 170 (National Contact Center)
Telephone: +0

This electrical source provider company also has a training institute along with a massive library that provides various courses related to an electrical circuit, installation, electronic construction project circuits and technicians. Approximately 7,015 employees work with the company. The company distributes its energy services to approximately 500,000 residential and business customers through Kenya. Its head office is located at Kolobot Road in Parklands, Nairobi, Kenya.

Mission Of Kenya Power

The mission of Kenya Power is "Powering people for better lives"

Vision Of Kenya Power

The Kenya Power's vision is to furnish world class that delights their consumers.

Facilities Offered By Kenya Power

The Kenya Power offers diverse range of facilities to their millions of customers across Kenya which includes:
  • Transmission
  • Distribution and Retailing of electricity
  • Electric metering
  • Licensing and Billing
  • Emergency electricity service

Kenya Power Address Detail

Kenya Power address is Kolobot Road, Parklands, Post Box 30099, Nairobi, Kenya.

Kenya Power Official Email Address

Kenya Power email address is .

Kenya Power Customer Service Phone Numbers

The Customer Service Phone Number of Kenya Power is +07 / 0732170170 (touch to call)

If the contact information is incorrect, please let us know HERE

Your Complaint, Suggestion, Complication, Review To Kenya Power

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Kenya Power Customer Service Phone Number Complaints and Reviews

Customer service phone female
Ms. Beatrice TellsNov 04, 2016

i paid my electricity bill, but it still got disconnected in ruiru.

Customer service phone male
Mr. Julliet TellsMay 18, 2016

I have called the above numebrs since monday for reconnection after paying the charges, talked to more than ten people on that telephone, the story is the same, give me your account number etc,,, please i want power reconnection. Can your office help?.

Customer service phone male
Mr. TellsSep 21, 2015

Hello Kenya Power. My bill was fully settled. But am surprised to get a bill of 675 of the month of September yet i have been in blackout for a month since August. My power has not yet been restored despite visiting you offices five times, being promised that power will be reconnected for your information those are working hours i ask permission from work. Please advice. 4479465-01.

Customer service phone female
Ms. Janet Wamaitha TellsMay 29, 2015

I bought a token on Sunday worth 250 and up to today I haven't received the token. I ended up being more frustrated by calling your customer service line which ended up consuming all of my airtime and no agent picked my call. I hope I can get my token soon since I immediately bought another token for 250 and got it immediately the following morning. My number is 0723233387. Kind Regards, Janet Wamaitha .

Customer service phone female
Ms. Catherine TellsMay 04, 2015

HalloThis account 2342679-01 got disconnected on 28th April 2015 and the bill was paid the same day using mpesa, but up to now no reconnection has been done despite the many calls we've made. Kindly assist, it belongs to an old woman who is mostly alone in the house. Thank you in advance and be blessed.

Customer service phone female
Ms. Faustina TellsApr 30, 2015

I am following up on complaint Reference number 211496. Please assist.

Customer service phone female
Ms. Alice Kimani TellsApr 25, 2015

I have tried to get a bill for my prepaid meter to no avail. Please assist me with my bill so as to make payments to avoid disconnection since I was not around. My meter number is 14105591555. Thank you.

Customer service phone male
Mr. Leon TellsApr 23, 2015

There has been no electricity for about 3days now in toll area near kimbo along Thika highway can someone please I beg you Kplc guys to fix this problem, this is not fair, cause nothing has been done, .

Customer service phone female
Ms. Evelyn Gitachu TellsApr 20, 2015

Your response rate is wanting. Three times last week we have not had power. Each time it takes more that 24 hours to respond. This is very unfortunate. You really need to improve on your service to your customers.

Customer service phone male
Mr. George TellsMar 06, 2015

We have no power in ruiru, a place called gwa kairu plot name iregi house and nearby plots. Some floors have power and others do not have. Please address this as soon as possible.

Customer service phone male
Mr. Dominic TellsFeb 04, 2015

I purchased token today morning first for shs 300; they said that was not enough, but add shs 102 i added shs 110, but again they still told me to add shs 20; now i m wondering what is the problem with my meter number 22119306102. Do prepaid meter undergo credit such that to mean its the one paying or what is the problem with you Kenya power.

Customer service phone female
Ms. Rebecca TellsJan 23, 2015

No electricity in kariobangi light industry supa loaf near round about for 3days and no personnel has come to repair the transformer. We are suffering please.

Customer service phone male
Mr. Peter Roope Waweru TellsJul 15, 2014

Dear kplc,ref#2374883
I write to complain about my account #2374883.
My June bill was read with errors.
It indicated a reading of 16736 instead of 16143.
I went to your ruiru office with the correct reading and they promised to rectify the error. I was told to pay an amount of kshs. 2970, but paid 3000 for 156 units. Now am being threatened with disconnection on 17th July for an unpaid bill of kshs. 13764. Due to your reading errors.Why should i be victimized due to your reading errors? Kindly assist.

Yours faithfully,
Peter roope waweru.

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