I do not have any account with NBAD bank and still getting text for all transections on my number,
I registered complaint three times and response came this will take three working days only and till date nothing happened. Please help me to stop receiving text messages. Regards,
Hi. This is Manojsoman, I have a complaint, this is y i have all ready spoke to one of your customer care executive, but i did not get any assistant, my card number visa 8481 and Masters card 9709,
visa c d outstanding was aed 6448. 77. And master card Aed 6423. 91, both card payment I done on 26/07/16, and I got massage like available limit like Aed 5008. 17 and aed 5003. 83 each, And master card i used Ae 3000 03/08/16
visa card i used 4179, now they asking me to pay 3395 and 4568. 16. This i cant pay all ready i had been paid 4000 extra
am using this card since 2015, this is my bad experience, iam expecting you would be reverse this additional charges
thanks and regards
I am an NBAD personal banking customer. My contact number is +. Today (09. 08. 2016) I tried to visit NBAD branch at Etihad Headquarters at 10. 15 am for some banking purposes. But the receptionist stopped me and behaved with me very badly. He told me that this branch is only for Etihad staffs. No other customer can visit here. I showed my ID and told him that I work for Abu Dhabi Airport Company and this is my nearest branch etc. But no use of it. I become upset and left the site. Is it true that this branch is only for Etihad staffs? Then update online that this branch can not be used by others other than Etihad staffs. Thank you.
I want to register online nbad ratibi.company given me only ATM card and asked to register online for salary checking. Presently I am in Oman please guide me to register
My number is 98293321.
I have issues with the credit cards:you are charging me for two months for finance charges although am paying in full, but you still debiting charges and overlimit, i complained alot and send so many messages and called the customer services and every time i receive different and wrong answer whether in email or phone call. I am very disappointed with the service- i will escalate the matter to higher authority as for month i called and emailed with no luck. A/c 6206078034.
Recently I have an account with your bank. I have applied loan amount for 334000, after buyout I received 174000AED from NBAD bank. I requested Mr. Prashant (Sales Executive) for EMI to pay every first week which starts after disbursement and first installment was taken before loan disbursement I have lost around AED 152. 04 due to late payment. Why I need to pay for late payment. The delay is from NBAD, because they have to issue check within ten days to other bank. So the delay is from NBAD and not from myself. I received ADIB liability and it's given to Mr. Prashant (NBAD) representative for preparing cheque. Unfortunately NBAD not issued cheque within ten days. So ADIB liability got expired. So please revert the amount 152. 04 AED as soon as possible. I’m waiting for your favorite reply and action. NBAD Account Number: 6206378802
Ronald Daniel Thomas
Ronald . T
There is an amount of Dhs. 24, 000 freezed in my account to close my credit card ending with 1220 on 30th Sept 2015 during the process of personal loan. An amount Dhs. 21, 000 was recovered on 04th Oct 2015 after my loan was issued. The freezed amount was not released till date and i was not aware about it. My cheque for house rent was bounced today due to non availablity of funds. When i approached the Coustomer care they are informing that there is an amount (Dhs. 24, 000) freezed in my account and the reason is for cancellation of my credit cards which are issued at later date in November 2015. I did not ask for any cancellation of my cards. The bank personel did not inform me that they would freeze the amount if any loan is taken on credit cards. I do not think any bank would freeze any amount for credit card loans. Hence i want to know the correct details to whom i have to contact in the bank. I have registered a complaint through online banking and reference number is 1602092789.
Card transaction - Voucher No. 0265909907 )Auth No. 594900) and Voucher 0265910331 )Auth No. 594922)from Pride Hotel apartment LLC - Date 17/12/2015 still not deposit to card number
what happened i need clarification.
I am a NBAD account holder and unable to log in for net banking. My token display is worn out, could not read all the digits. Tried to call 8002211 several times, but unable to connect. Is there any option to send token no on the register mobile number. Please advise.
My account No. 180016723ON 19th Dec 2015 I used the ATM machine No. 7709 at Salam Street Branch at 20. 45 hours for depositing amount in my savings banck account. I inserted the cash, but the machine rejected and I took cash back. I again tried, but the machine rejected, but the cash did not come and got struck inside and I could hear the sound of counting inside. Amount was not credited to my account and also there was no error slip. I immediately called the call center and registered the complaint. The complaint number is 1512192823. I called the call center three to four times and I was told the same is under process. I am planning to leave for India in couple of days for vacation of two weeks I need the help in resolution of this issue immediately. V. Nagarajan0502687197.
I was offered a personal loan of AED235, 000 in April to be paid back over four years (48 months). The salesman confirmed the monthly installment of AED5, 443 and sent me an e-mail (I have proof of the e-mail) to inform me of the status of the loan application. The loan application form was attached. It clearly states that the loan is for 48 months, however once it was approved and the money paid out to me the bank informed me that my monthly installments would be AED7, 098. I’ve approached the bank and filed a complaint, but they refuse to change the loan to four years. I have already approached another bank and they are willing to take over my account as well as the personal loan over four years.
I was offered a personal loan of AED235, 000 to be paid back over four years (48 months). The salesman confirmed the monthly installment of AED5, 443 and sent me an e-mail (I have proof of the e-mail) to inform of the status of the loan application. The loan application form was attached. It clearly states that the loan is for 48 months, however once it was approved and the money paid out to me the bank informed me that my monthly installments would be AED7, 098. I’ve approached the bank and filed a complaint, but they refuse to change the loan to four years. I would like to close my account with NBAD and take it to another bank that would take over the loan, because I don’t feel that NBAD is protecting me, .
I am Ashraf, customer of NBAD also i have online account, but recently i am not able open my account, when i put ID and password it's showing as invalid password, hence please reset my password and send me at the earliest. Thanks in advance.
I was made a request in customer care on 21-06-2015 to close my credit card ending with 9955 in able to get the clearance letter to claim my loan amount from another bank and got advise that it will take three working days. After three days i check with the customer care to know the status and got advise that its still under process. Now we are on 29-06-2015, but till now no update about the status and always customer care replying that they already forwarded the request to concern department and i will get a call. Please advise whom i can contact to solve this issue and because of this negligence i am going to face some huge financial risk. Please contact me 0503806118 in able to solve this issue.
I request for online back since one month and 12 days, i update all information and i called NBAD team and they told me that they are going to send me a small machine to use while i am opening my account and i follow up more than three times and till now their is no update.
Calling for long time to the customer service. Nobody is answering. I used my gems card for the school fee payment of 5350 at our own English high school Fujairah ON APRIL 1st. The same day i request for EPP. But i did not receive any call from customer service and for long time i am trying to get customer service. But i failed to contact them. Please do the needful.
I had a credit card with your bank)4565 2491 1009 9845) which is closed and cancelled in 2014. I have also applied for a clearance letter on March 16th in the collections department opp Madinat zayed complex and was told the letter will be ready in two working days. After three days I was told the letter is still under process and the lady is on leave. Miss Walaa (Walaa. )was the person in charge and was not responding for the last there weeks to any of my mails. Now I have got a loan with RAK which is kept on hold for this letter and has created unwanted problems to me. I need to go India on 18th April as my mom is sick and serious and wanted the money taken as loan badly. Kindly do the needful to get my clearance letter issued ASAP and send the copy to my mail address sekhar. or dharmarajan. Please contact me on 0563855085 or 056 2365678.
Hi, My name is Abdullah Mohammed and I have an account with with Nbad for the last 11 years (A/c. No. 4580090507). I have been trying to log in to my Online Banking since yesterday afternoon, but unfortunately i could not get the log-in page, it shows the page is not available, hence I am not able to carry out my transactions. Could you help me to sort out this problem, please.
Hi, My Name is Abdulla Mohammed, employed with NPCC of Abu Dhabi. I need to transfer some funds out of my Account with NBAD. I have been trying to log in to my Online Banking Account since yesterday afternoon, but have not been able to do so because I do not get the log-in page, l typed Nbad.com, Nbad net banking etc., it says the page is not available. What shall I do.
Hi, I am Satheesh Kumar, I have an account in your bank, My account number is 6205797264, I want open by NBAD Online banking registration so i need call center ID Pin, for this I called many time to customer service they said they will sent SMS to my mobile, but not yet, I would like to request you to check it out. Thanks and best Regards, Satheesh Kumar, Mob:00971-50-3235716.
Hi, I am Amit Sethi holding salary account with your bank Account number 6205195905 and its being blocked since last three months I contact customer care regarding the same. I had taken a loan of 300000 dhs. And was unable to pay installment for one month. Now I am not able to receive my salary since last three months as my account is blocked. I request you to kindly release my funds with immediate effect after taking your installment and overdue towards me as the same was been told to me by your collection department. Regards. Amit Sethi 00-91-8979494239.
Account number is 6202432496 branch: The Dubai MallI received a letter telling me that the bank has reviewed my activities through my account and it does not conform with internal policies and guidelines hence they are closing my accounts within 30 days. I have asked the bank to let me know which activities did not conform and I had no reply. In NBAD account closure letter I was offered to nominate a foreign currency (non-AED) account so that the bank could convert and transfer my money. I received an email telling me this can not be done. I was told such large amount may not be accommodated through online requests, while the bank could easily break it down to four small transfers. Also, I was advised to approach international branches and I was not given any name to contact. I shall be grateful if you could resolve this.
My credit card is found not operational today without any message or notice. I called your call center and one of the agent told me that it is blocked and will be got cleared after two days ONLY. Last week I met NABD Manager (SHARJAH ROLLA Branch)and given necessary documents about my job transformation within the same organization. I am totally upset and never expect such an action from NBAD. Please arrange to release the card urgently. Suresh/0504998527.
I have an account in your bank from past four months and the account number is 6205377710. I had applied for the checkbook on last week, but till now I have not received the checkbook. Regards.
I have an current account in your bank from past four months and the account number is 6205377710. I had applied for the check book on last week in alqusias branch, but till now I have not received the check book, also more than tree times visited this branch and many times called customer care center regarding this issue. It’s very difficult for me to come to bank every now. It is really disappointing that the banks take so long to give a checkbook. I request you to look into the matter and have checkbook issued soon.Thanks and regardsMoncy George0556030794.
My ratibi card was decline when I used to pay my bill to the cashier at the lulu suipermaket..my card was expired last June and change a new one,I can withdraw money, but I can not swipe to the cashier. What is the problem with my card ?please answer my problem sir.
I am a holder of Saving bank account number.6203814822 and i have taken a credit card loan of 35,000 AED last month. I have not received any information from NBAD as to when and how i have to pay my EMI to the Bank.
I have mailed them many time, but they are not reverting back on this.
Please cooperate and assist.
I have close my credit card since last month and I paid all the interest. now I received a text asking for another payment! trying to call your hotline, but its busy all the time! can you contact me as soon as possible! this is too much to bear with!
i would like to open salary transfer account with NBAD. can you please tell me what is differecne beteween NBAD direct and NBAD One Account. which one is the best account?