No cable signal since this afternoon please advise us and you customer hotlines are all no one to talk to all recordings and not yet in service.
Our cable yesterday, November 20-sunday morning, we experiencing cable down until today. We hope for your immediate action. Kindly contact me: Arlene Del Rosario . Please contact me at 0915-1777768. And my current address at 93-C Angelo Street laloma quezon city. Your truly,
Arlene Del Rosario .
We have no cable connection since yesterday. (11. 17. 2016)
we cannot contact your customer hotline. Acct number : 621130463
cel number 09088756759
your immediate action and consideration is much appreciated.
This past two weeks we are experiencing cable interruption. However we try to call your "supposed" to be customer service 24/7, but sadly the numbers are out of coverage area our area is in rockville subd. San bartolome novaliches qc.
Kindly tell your SRR, Mr. Henry Abelarde, to please answer my text and call, we have no cable since Oct. 20, please contact me at 09061107958 or 9275740 our account number Is 620853348 under Nino Joseph Garcia.
Good morning. This is for JESUS R. AGUINALDO, of 436 Ordonez, Parang, Marikina (near the Cosmos Plant), with Destiny Account No. 618718174. We have no cable since November two, evening. We would appreciate if you can attend to our concern soonest. Many thanks. You may contact us at 941-9 and any of the following cellphone numbers - Jesus Aguinaldo +;Estrellita Aguinaldo 09189091192. Email - ;jes. R. ;
This is for JESUS AGUINALDO of 436 M. Ordonez, Parang, Marikina City, (landmark is Cosmos Plant) with Destiny Account No. 618718174. We have no cable since November two, evening. We would appreciate if you can attend to our request soonest. Thank you.
I would like to report my cable TV, it has lost its connection since last saturday October 22 2016. Kindly check as soon as possible you can contact me at 09058 581469 or 0949 8020 353. My name is Mary Ann Encilay (Inislay)
Acct 6208 17015. Thank U.
Pacheck po Cable number 632906838 under Lizanne Y. Castillo,
malabo at magulo yung reception. I tried to call you in 3810000 all are busy. I also tried to call mobile numbers, but no one answered my call, or
either the number is Not in use. Please Reply. Please schedule ASAP the check up of the following Cable.
I have not received my billing statements for September and October 2016. Why is this so? Further, the one MBPS we are paying for monthly in the amount of PhP 999 has SLOWED DOWN yet again. Please see into the matter of putting back the speed for one mbps. Should our friend who is an IT check it again and indicates that it is nowhere the speed we are paying for, we will have to request disconnection of your service to apply with a better service provider. Also, please check into the matter of billing statements. Account No 620409332 Cel 0999 5148385.
Account Number 617811340. Matagal na po kami ng complaint na poor signal kay Mr. Mark Cortez dahil sa maraming illegal connections which we have experienced before his assignment to us. Ang sabi niya po walang illegal connections at ganyan talaga po ang signal at inaalok po kami ng digital connections. Ngayon po may na received po kami ng disconnection notice. Pwede patignan sa may integridad at abilidad na technician. Magbabayad po kami pag naayos na po. Maraming salamat po.
I have not been receiving any cable broadcast for the last few days. We have been trying to contact your customer care hotline at 381-0000, but to no avail. Can you help provide me the contact number and contact person to raise my complain?
If this can not be done, kindly give me a call at my cell number At + or I maybe compelled to change to other cable provider. Thanks,
After calling the cp number, it is always all circuits are busy. After calling the tel number, there is always no customer service answering for a long time waiting. We would like to request the checking of our cable TV connection which was no cable since last week. ACCOUNT NAME PATRICK TIOPE
ADDRESS:131-B CORDILLERA ST STA MESA HEIGHTS Q. C
ACCOUNT 617816660 DESTINY CABLE
Respectfully requesting for a copy of my latest statement of account. If possible please deliver it at home or email my statement of account to or I did not receive my statement of account in last two months. Hoping for your favorable and immediate response. Thank you. My account No is 618040313.
i would like to inform your good office that our Hotel Libertad Tourist Development Inc. (Halina Hotel) experience no cable connection since Saturday August `13, 2016 reason why some of our customer refuse to check-in due to no cable connection. Your immediate action regarding this matter was really appreciated. Thanks
Officer in Charge
I would like to complain Jerry Carilo for not entertaining our calls and messages for technical support. It has been a week, but he does not show up after committing dates of site visit. This is unacceptable. Also, there's no customer care available. The phone numbers indicated on site do not have customer representatives who will entertain complaints.
I AM TRYING GET TOUCH WITH YOUR PERSONNEL NAMED ALEXANDER/ WILLY AND I CAN NOT CONNECT TO THEM WITH THIS NUMBERS 09164379283 (NOT AVAILABLE)AND 8060316 (RINGING BUT NO ONE ANSWERS). I HAVE BEEN TRYING TO CALL SINCE YESTERDAY. MY CELLPHONE NO. IS 09196616737.
Assigned to us sounds very unprofessional. Should'nt they all be sound courteous and pleasant? I thought I was talking to a bum. Why can not he be reached via landline? Why paying customers have to spend in cell call just to report a technical problem?.
Good day This is Calixta E Orapa a former resident of Gomega Condo in Mandaluyong City. My contract there was only for a year for Destiny Cable. I left April 30, 2015, i paid all my obligations including my destiny cable bills. I notified your office a month before I left for disconnection by email and text of your agent assigned at Gomega Condo. I also notified the admin of the same. I filled up papers that I will leave April 30, 2015. My problem is last week i received a text from your office about collection reminding me of my bills. Please help me. As of now nobody is living there after I left. Why it was not disconnected? Thank you, I anticipate your immediate action. My cp number is 09077013020.
Yung destiny cable box ko. Null lumalabas. Wala naman matawagan sa mga hotline nyo. Puro answering machine. Yung tatay ko matanda na, yun lang libangan. Contact me in this number 09199958700. Ryan rudio. Please lang. Nagbabayad kami ng maayos, serbisyo naman dyan.
To destinycable.com. Ph
we donot have the service of disteny cable since September 2015. But statement of account keep coming. What we have now is sky cable with broadband since November one, 2015. Bad thing is the billing amount keep jacking up every month. This is from
Roderico Alcaraz, Account number 620702978. For your info. Thank you.
July eight, 2016
I just want to inquire regarding your service at our area at medel st. Sta ana manila. We have no cable services today since ten AM in the morning up to present time of nine PM. I already called all your numbers, but no success. Appreciate if you could check and reply as soon as possible. My account No. Is 620970352. You may please contact me at 02 255 9200 or 0.
I would like to make a complain regarding my account:
i hve been trying to call customer service line for several days, but no one is answering. Kindly take action of my complain : no cable service
you can reach me at my ofc tel 938 8587
cp 0923 5264545.
I do not understand why my complaint is being directed to a concierge with telpad num 0928-1999404 when I am calling already in a landline. You must have somebody to attend to your client's need. It is frustrating to listen to a voice message. I need human not machine.
WHAT KIND OF CUSTOMER SERVICE ASSISTANCE IF WE CANNOT TALK TO ANY OF CUSTOMER SERVICE. PERSONAL CONCIERGE - LNL ARANETA - 09323974004 AND 3709540 (NOT IN SERVICE) CANNOT BE REACHABLE. WHY. WHAT'S USE OF TELLING US THESE NUMBERS?
TILL THIS MORNING, NO SIGNAL/SERVICE. AREA: BACOOD, STA. MESA, MANILA.
NO SIGNAL / NO CABLE SERVICE SINCE THIS MORNING. WHEN WILL THIS BE RESTORED?
WE WOULD LIKE TO ASK FOR COMPENSATION FOR LOST SERVICE PER DAY OF NO SIGNAL/SERVICE
AREA: BACOOD, STA MESA MANILA
ACCOUNT NO. 617698897.
I WOULD LIKE TO COMPLAIN THIS PERSON, MARLON BUAGAS FOR NOT MAKING ANY EFFORT TO HELP MY PROBLEM ABOUT MY CABLE CONNECTION EVEN ONCE HE NEVER ANSWERED MY CALL I WANT TO HAVE A FEEDBACK WHAT ACTION ARE YOU GOING TO DO WITH THIS KIND OF PERSON WHO IS SO IRRESPONSIBLE.
I would like to complain my cable connection that since last June 16, 2016 til at this present. It was cut down without prior notice that it will be replaced by digibox. For how many times i tried to contact my concierge, but even once i never heard him in fact i was the one who called for how many times yet he never answered the phone call. What a very irresponsible HE WAS Last 24th, two men was here to give and connect the digibox, but unfortun ately, only that day til evening was ok and the next day, Sat in the morning until now, no more connection at all. PLEASE DO SOLVE THIS PROBLEM ASAP OR DO I NEED TO ASK FOR AN ASSISTANCE FROM THE AGENCY THAT ARE RESPONSIBLE FOR YOUR AGENCIES OR TO BE BROADCAST ON AIR RE THIS PROBLEM? I'M FED UP CALLING AND TRYING TO CONTACT YOUR HOTLINE BUT IT'S ONLY WASTING TIME. I WOULD LIKE TO ASKED ALSO AN ASSISTANCE FROM THE HIGHER UPS. SORRY BUT I DON'T WANT TO SAY THANK YOU FOR THE INCONVENIENCE THAT YOU'VE GIVEN.
For almost three weeks, our destiny cable is not working inspite of repeated follow ups with a certain Mr. Larry. He always promises that he endorsed it to technical department, but until now NO ACTION FROM YOUR SIDE. Can you please advise action taken to our cable 618556131 under the customer name of Rose L. Calanog . Were been loyal to your company, we pay in time, but i think your company is not doing your job. Were not satisfy the way you take care of your client. Anticipating your immediate reply regarding the above concern.
GUD DAY. We requesting for immediate action PLEASEdati po analog channel ang destiny cable nmin, since po and tinangal ang signal dahil digi box and dw ngayon. Matagal and po ang request nmin sa digibox hanggang ngayon wala p. Subject for instillation ang accuont nmin hanggang my schedule and pero hanggang ngayon hindi pa dn kinakabit. Sabi June 20 to 23 20016 e anong petsa and nmn. Wala p dn kahit mga service man kinokontak sabi hindi cla nakassign sa address na ito.
Pede po papuntahan para makabit cable nmin sa punta sta. Ana jaime cardinalsin village B2-316 halos kalahating bwan na nakaka bayad d pa rin kinakabit pero nung walang bayad nakikita nyo para putulin pero ngaun bayad na d nyo nmn nakikita para ikabit ulit tama ba un?.
Hi destiny cable. This is ms. Neva Jean sesmundo with account number 621012096. Since your cable was already down, we would like to cut it for you no longer serve it like before. Kindly cut it now because you still give us a billing for the month of June even do there is no cable connection. Thank you and hoping to receive feedback and actions to it.
Mr tan on phone to Destiny Cable Philippines please follow up our cable interruption its almost two weeks. I already contact your hotline, but no ones answer i tried to contact your other hotline like i said no one answer. Please sent peple to check you connection this account 653645066.
Good morning Bkt na wala ung ilang cable channel nmin specially ung mga cartoon channel which is Disney Channel, Baby Tv at some cable channels. ? I had been trying to call your customer service pro hindi ako mka contact Even sa mga numbers ng cellphone number na nka indicate sa website nyo ayaw sagutin kahit nag rring pa Kaya ako nag subscribe sa inyo dhl lng sa mga cartoon channels para sa anak ko and worst tinanggal nyo pa ung channel na un Kung nde nyo ibbalik ung channel na un ika- cancel ko na account ko.
Follow-up about the complaint for cable interruption. Account 619766334
Hindi makontak c Marc Escobar, hindi din sumasagot sa call. one week na mahigit na walang cable sa bahay. Anong klaseng service meron kayo and even your Customer Service is the WORST.
Our Destiny cable had been out of order since last Friday May 27 and I had been trying to call for customer service via phone or email. Your support is terribly disappointing. Just the same please sent people to check on your connection to this account 621016733 Anita Tan.
Almost a month that my service is not working tried to call the 4180000 gave the of the technicians. I texted them even called them, but never replied. Pls. I even tried to call them again today and left a message and still i am not getting anu answer. Please tell your texhnician to come today and fix my service that was not working for almost a month now.
May 17, 2016
TO THE CUSTOMER SERVICE
AND BILLING DEPARTMENT
Sky Cable Corporation
6th Flr. ELJ Communication Center
Mother Ignacia St., Quezon City
Due to the failure of your maintenance crew to restore my cable connection since May ten, 2016, i have decided to terminate my subscription contract with your company under following name and account number, effective immediately. ACCOUNT NAME: Enrico P. Munion
ACCOUNT NUMBER: 620798843
For your information and immediate action. ATTY. Enrico P. Munion
I am a subscriber of Sky Cable Destiny for so many years now, but we are experiencing a problem now. We have no cable for almost one (1) month now. I am very disappointed that I will pay again with no cable service. I can not contact all the nrs you are posting. I am Amabel Salon with Account Nr 622159708 with address at 1277 San Perfecto Street, Sampaloc, manila. Please advise if you have concern to repair our cable. I am anticipating for your immediate response.
Its almost a week already that our signal cable at home is so bad. Some channel cannot be seen and others is so blurred. We are a good payer customer then your service is like that. Please we need your assistant on this Asap. Thank you.
Hi I have some concern regarding on my billing, since I cannot contact your phone number, I will just leave you my number and will expect your immediate response. This is my mobile number 09295335244, thanks.
Ang aming SkyCable kay Mr. Perfecto C. Tobias, Jr. Located at ten Lansang Street, North Susana Executive Village, Quezon City ay aming pina disconnect dahilan sa house construction. Ang huling binayaran na bill ay P68. 82 noong May 09, 2016 sa UP Diliman 0417 3750 SkyCable No. 602925323. Ngayon May 12, 2016 nagkamali ako ng pagbayad ng P1, 547. 00 (pero kinuha P1, 550. 00 walang panukli). Nais namin na ang SkyCable payment ay ma-credit sa Destiny namin Account No. 618017702 located at 55-A General Luna Street, New Intramuros, Commonwealth, Quezon City.
Hi po may complain po ako
nagpainstall po ako ng line dto sa marikina APRIL 07 2016 analog lang po
wala pong account number Na binigay pero may resibo kami
malabo na po yung palabas two days na tinawagan po namin yung agent na nagkabit hindi po siya sumasagot kaya po tumawag po ako sa hotline at nagulat ako sa sinabi ng customer service na wala daw po talaga kming line nagbayad po kami ng 2200 for installation fee and advance po sa one month nakakapanlumo po tlga
kalakip po ng message ko yung resibo na binigay
agent name isa lang po umbg nkuha namin na name
nakasulat po sa resibo
jason santos dela vega sana maactionan po tong mga tao nato.
Since January 2016 we do not have TV cable. We received billing statement dated March 26, 2016 telling that we have previous balance of p516. 12, we already paid for that amount. My question is when we can have your service? We cant even contact your Customer service nos. ? My account number 651649382. Please reply asap.
Good evening Follow up on my request of disconnection please. Please call me at 09083409683. I was not able to answer your call this afternoon because I was at SM and I did not able to hear my phone. Sorry for that. My account number is 618413186. Hope for your kind consideration. Thanks and God bless.
Good day Please contact us at 09083409683 and 09257101508 or 4180361. I would like to request in your good office to please disconnect our account number 618413136. We enjoyed your service for almost six years. But now we are planning to transfer to another place and we need to fix everything for us to clear all our bills. One thing more, we do not have enough budget for a cable from this day forward, so please disconnect our account as soon as possible. We hope for your kind consideration. More power and God bless.
Good day I would like to request in your good office to please disconnect my account which is 618413136 as soon as possible because I do not have enough money to pay for the upcoming months and one thing more, we are planning to transfer to another place. I hope for your kind consideration. More power and God bless.
Hi I am Evelyn Arzadon 217 Remy St. San Rafael Pasay, CityGood evening i want you to let you know that we do not reach any signal of the destiny cable in the past month. So I decided to stop the connection to us. Please response or call me in this number 09283190087. Thank you.
Since September five, 2015, we lost our Cable connection, due to thunderstorm ? Up to this time, we are deprive of your connection ? We tried to call your 418-0000, seral times, almost everyday and yet nothing is being done. The operators even ask me to write the JO 371385 ? Now, can we still avail on your services ? God bless Our address is : Unit 106 San Miguel MRH, Bldg A, sAN mIGUEL st, Brgy Plainview, Mandaluyong City. Contract 618503860.
Please terminate my two cable extension. Under PRISCILLA G DE LEON my account number - 621272926. Extension box number SK-4 and SK4. My address U5-774 Apelo Cruz, Malibay Pasay City. Thanks. My contact number 4255130 or 09178778716.
Your cable company is very slow for an immediate regarding our complain. Since the day that our line gas been installed we never ever watched our television because of your defected Digibox. I've been calling for almost everyday and calling for a follow up complain, but still there is no action up to now. So how can i pay your services for the coming billing statement wherein we did not use your cable service. We are very much disappointed in you. If you cannot resolver this problem just give me a refund and just cut your irresponsible service to us.
Please contact us 09152069489 or 09297918680. We wish to transfer our present cable connection from 2219-b iridium street, sta ana, manila to 2218-1b arellano street, sta ana, manila. Thank you for your assistance in this matter. Please ask for loren spies or lorna estacio.