My mother sent me money, and I was transferred. I need to know how to get that money back.
I brought a jp5 player home from icc and need to be fixed and unlocked my RMA is REF 762MALF; RMA R170630 its being replce because of headphone jack, and i came home before i could get it fixed AND UNLOCKED. What do i need to do.
My son has not received his mp5 player. He received a rma number from you february 24, 2016. You send him a rma number r141865. Then you send him an email april 21, 2016 saying that his player was on the way. He still has not received his mp5 player. Where is his player? his name is dominick reed doc number 343495. Stafford creek corrections aberdeen washington. I will take legal action if my son do not receive his player. I think we have been waiting a very long time for this player i have pay for.
It's been over 45 days and my son has not rec'd his player. He has rec'd RM nmber from yo. Please call me at regarding my son player. Yo say his player on the way, but went? It's been way to long. Over people are receiveing there player before him and he was the first pt in his reqest in Feb. Check yor email. Dominick Reed. 343495. Some one need to call ASAP abot this. Thank yo.
I have been trying to get JPay to communicate with the State of Georgia. About me being able to send money to my brother for about a month. Neither one will reach out to other to correct the problem. I was sent a list from the State with me being approved to send money. I'm going to forward this on to you. Please see if you can help me fix the problem. I would like to email the list to whom ever could help. Thanks
James Kevin Hartsfield
Hello, my name is Christine and I have been sending my father hundreds of dollars every month without any reply. My husband is a criminal attorney and is VERY upset and worried that you are pocketing the funds. My father's name is Robert Arcieri, he is incarcerated in Arizona. I need a response with 48 hours or we are VERY ready to start a lawsuit for what you have put my family thru. I AM NOT KIDDING!!! We also need some verification that he has received all of the money. Thank you, Christine Arcieri
Hi, i am leon. I use your service to contact incarcerated love one in ohio. The facility is dayton correctional as it is expensive to use phones to stay in touch and check on her. Her name is courtney ralston. 82196. Since she cant contact me at all right now, i wanted to know who can i contact that can keep me updated on when the kiosk is back up and running, or at least if its still down. I buy stamps through you at JPay, but your JPay agent said no one knows anything. That cant be right. I appreciate if you can guide me in the right direction, thank you.
I am wondering why it says that the inmate can not receive fund the inmate is Pastor Engkabo Ax3883.
I'm calling because my account has been blocked. Wednesday afternoon a representative had called me concerning a transaction, there seem to be a misunderstanding and he blocked my account. I can not seem to get to talk to a representative to assist me in unblocking my account when I call the toll free number which is 1(800)5745729. It would be highly appreciated if you could contact me directly to my cell phone or email as soon as possible. Cell Phone . Email address_ Thank you for your time.
Was put on hold for a LONG time. When connected the tele prompts did not work They just keep repeating the message. Tried many more times Terrible service. I will contact the State of Michigan and tell them of the POOR service. I cannot get into my email account.
Hello my name is Madison Conner . I posted an email earlier today and it has been well over 15 minutes and it is still is not in my sent box, but it took my stamps out and is not saved as a draft either. Did it get sent? Usually I would just think i need to wait a while longer, but J-pay went on to an error page after I clicked confirm send so I do not know if it worked and i am not sure if there is anyway to retrieve my letter?.
Hello I called on the 9th because your service pulled money out if my bank account more than once. I was told that it would be returned within 10-11 business days. It is now the 23rd and my money has still not been returned. Why?
I have been trying to call customer service for two days, the line is constantly engaged. I would like to know if Cleveland cc Tx is compatible for videogram. As it states 24/7 i have been calling at various times. But to no avail. Kind regards.
I waited for over 30 minutes and listened to recordings. Although I was told to wait, nobody ever came to the phone. I was calling because your email website is down.
Cannot log into the email site. Getting access very very slow and then a message, "No service available" finally appears when I click on email. I normally do not have any trouble at all logging onto the email site,, but tonight is impossible. Has your service stopped?
Phone number is not valid, after 3rd try, recording came on want me to complete a survey thus winning a vacation. What's up?