Do you have an emergency number after office hour.
Your customer service representative named Melgert ATIENZA, a suggestion to train your employee properly. Cancel my order and return my money back.
Your space is not enough to file my complaint, please call me. Thanks
Owtel just wants to get our money. I tried calling all their contact numbers and it just gives a recorded message to call during office hours and i was calling during their office hours! owtel should close its business - they are misleading customers. And the agents pretend they will support you but number. We feel the same way about owtel.
All your contact numbers are unreachable What's that for customer service support.
I called four or five times in this number it took a long time before a representative picked up the phone and they pretend they do not hear me. Called again and i was already yelling, but they pretend still they can not hear or they purposely do not want to hear me. I tried calling my son and my phone works. I believe they know that i am going to return that kata phone because your representatives do not know how to tell truth regarding your product. The thing with your company. I will file a complain to BBB regarding this. Your rep should know how to deal with your customers. I had been using this Owtel for years, i had been good dealing with your reps even if they are insistent and annoying when they promote products. Now i want to return this Kata phone, i do not like this this product. This product was sold to me by that renz soriano and he has no idea how this product will be connected to Owtel.